SASSA Contact Details – Find Your Nearest Office Details

If you ever need help that can’t be given over the phone or email, and you need to find their office close to your home, here’s some good news. SASSA has established various avenues for applicants and beneficiaries to address queries, make changes, or seek assistance.  There are around 46 districts and 389 local SASSA offices where you can go to get help in person.

If you have inquiries related to any SASSA social grants, you can contact SASSA through telephone, email, or by visiting your nearest SASSA branch. Let’s explore comprehensive SASSA contact details, including addresses, telephone numbers, and email addresses, for offices across provinces.

There are several reasons you might have to contact SASSA, including:

Physical Address	SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, Pretoria
Postal Address	Private Bag X55662, Arcadia, Pretoria, 0083
Telephone	012 400 2000
Fax	012 400 2257
Email	[email protected]

Here are the complete SASSA contact details.

Physical Address	BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200
Postal Address	Private Bag X9001, Chislehurst, East London, 5200
Telephone	043 707 6300 – 043 707 6472 – 043 707 6335
Fax	043 707 6481 – 043 707 6487
Email	[email protected] – [email protected]
Working Days	Monday to Friday
Working Hours	8 am to 5 pm

Contact Person’s Name	Ms. Vuyisa Dodo
Contact Number	082 477 2769
Email Address	[email protected]

Physical Address	African Life Building, 75 St Andrew Street, Bloemfontein
Postal Address	Private Bag X20553, Bloemfontein, 9300
Telephone	051 410 8339 – 051 410 0804 – 051 410 0805
Fax	051 409 0862
Email	[email protected]

Contact Person’s Name	Mr. Rapelang Leshotho
Contact Number	061 462 4102
Email Address	[email protected]

Physical Address	Telephone
20 Buitenkant Street, Soshanguve, Pretoria, 0152	012 730 0325
Hoofdt Street, Roodepoort, Johannesburg, 1725	011 241 8300
Luthuli Street, Dobsonville, Soweto, 1863	011 989 5806
Sisulu Street, Orlando West, Johannesburg, 1804	080 060 1011
7286 Pela Main Rd, Orlando West, Soweto, 1804	080 060 1011
197 Church Street, Grand Central, Midrand, 1685	011 545 5900
87 Elston Avenue, Benoni, 1500	081 815 1197
8 Protea Avenue, Lenasia, Johannesburg, 1821	080 060 1011
29 Catlin Street, Germiston, 1400	011 776 8049
18A Grey Avenue, Vereeniging, 1930	016 430 0900
34 Galloway Street, Meyerton, Vereeniging, 1960	016 360 4202
27 Court Street, Nigel, 1490	080 060 1011
Khumalo Street, Spruit, Johannesburg, 1426	080 060 1011
11 Fourth Street, Ga-Rankuwa Industrial Twp, Ga-Rankuwa, 0208	080 060 1011
32 President Street, Fochville, Johannesburg, 2515	080 060 1011
Corner CR Swart Drive and Pretoria Rd, Kempton Park Cbd, Kempton Park, 1619	080 060 1011
20 6th Ave, Springs New, Springs, 1560	080 060 1011
Palladium Street, Carletonville, 2500	080 060 1011
90 Loveday Street, Johannesburg, 2000	080 060 1011
Shop 44, Farmbel, 46 Kruger Street, Erasmus, Bronkhorstspruit, 1020	013 935 8200
Mahube Valley, Pretoria, 0147	066 142 5630
Mabe Business Park, 17 6 Kgwebo Road, Waterval East, Rustenburg, 0300	014 591 9940
11 Tom Street, Primindia, Brits, 0250	012 400 2000

Contact Person’s Name	Ms. Tshebeletso Makhetha
Contact Number	082 324 8110
Email Address	[email protected]

Physical Address	1 Bank Street, Pietermaritzburg, 3201
Postal Address	Private Bag X9146, Pietermaritzburg, 3201
Telephone	033 846 3300
Fax	033 846 9595
Email	[email protected]
Working Days	Monday to Friday
Working Hours	7:30 am to 4:30 pm

Physical Address	Mduduzi Msomi Road, P section, KwaMashu
Telephone	033 846 3400
Working Days	Monday to Friday
Working Hours	7:30 am to 4:00 pm

Contact Person’s Name	Mr. Dennis Hlengwa
Contact Number	064 687 3655
Email Address	[email protected]

Physical Address	43 Landros Mare Street, Polokwane, 0699
Postal Address	Private Bag X9677, Polokwane, 0700
Telephone	015 291 7509 – 015 291 7400
Fax	015 291 7416 – 015 291 7996
Email	[email protected] – [email protected]

Contact Person’s Name	Mr. Maphuti Sethosa
Contact Number	060 505 9608
Email Address	[email protected]

Physical Address	18 Ferreira Street, Nelspruit Reserve 133-Ju, Mbombela, 1200
Postal Address	Private Bag X11230, Nelspruit 1200
Telephone	013 754 9380 – 013 754 9428 – 013 754 9446
Fax	013 754 9501
Email	[email protected]

Physical Address	Telephone
89 Scheeper Street, Belfast, 1100	080 060 1011
Schoemansdal, 1331	013 753 5458
17A Murray St, Ermelo, 2350	080 060 1011
Emzinoni, Bethal, 2309	017 801 1694
Thulamahashe-A, Thulamahashe, 1365	080 060 1011
Klip Street, Groblersdal, 0470	080 060 1011
Verena-C, Langloood	080 060 1011

Contact Person’s Name	Ms. Kedibone Mathebula
Contact Number	082 825 1035
Email Address	[email protected]

Physical Address	SASSA House, University Drive, Mmabatho 2735
Postal Address	Private Bag X44, Mmabatho, 2735
Telephone	018 388 4006
Fax	086 611 9740
Email	[email protected] – [email protected]
Working Days	Monday to Friday
Working Hours	9 am to 5 pm

Contact Person’s Name	Ms. Mildred Sono
Contact Number	066 480 6420
Email Address	[email protected]

Physical Address	95-97 Du Toitspan Road, Kimberley, 8300
Postal Address	Private Bag X6011, Kimberley, 830
Telephone	053 802 4919
Fax	053 832 5225
Email	[email protected]
Working Days	Monday to Friday
Working Hours	7:30 am to 4 pm

Physical Address	Telephone
Deben, 8460	080 060 1011
Le Roux St, Newtown, Calvinia, 8190	027 341 1070
Williston, 8920	053 391 3638
Albany Building, First Street, Industrial Site, Mahikeng, 2745	018 397 3826
31 Scott St, Upington, 8800	054 461 2962

Contact Person’s Name	Ms. Yoliswa Matross
Contact Number	073 818 8292
Email Address	[email protected]

Physical Address	Golden Acre, 9 Adderley St, CBD, Cape Town, 8001
Postal Address	Private Bag X9189, Cape Town, 8000
Telephone	021 469 0235 – 021 469 0200
Fax	021 469 0260
Email	[email protected]
Working Days	Monday to Friday
Working Hours	8 am to 5 pm

Physical Address	Telephone
Petrusa St, Belgravia, Cape Town, 7530	021 944 7700
50 Queen Victoria St, Cape Town City Centre, Cape Town, 8000	021 481 9736

Contact Person’s Name	Mr. Sibusiso Nhlangothi
Contact Number	066 243 5549
Email Address	[email protected]

You may reach out to SASSA through its toll-free number: 080 060 1011. Upon dialing, choose option 1 and follow the provided prompts. Alternatively, you can communicate via email at [email protected]. Ensure to include your ID number in the email for identification and efficient assistance.

In case you encounter difficulties with the helpline, please contact SASSA’s center manager, Kenneth Baloyi, at 079 308 1033 or through email at [email protected].

An additional method to connect with SASSA is through their official social media channels. You can initiate contact by sending a private message containing your ID number, full name, contact number, and query.

It’s crucial to emphasize that inquiries related to the R350 grant should be directed to the Independent Appeals Tribunal, not SASSA. For assistance, please contact the Independent Appeals Tribunal at 012 312 7727 or through email at [email protected].

If you have encountered challenges in reaching SASSA for assistance with any social grant-related issues or queries after numerous attempts, it is recommended to contact the Presidential Hotline at 17737. The Presidential Hotline specializes in handling complaints related to unresolved service delivery issues. You can reach them through the following contact details:

Most SASSA branches operate on weekdays, opening between 7:30 am and 8 am and closing between 4:30 pm and 5 pm, with specific times varying by branch. These branches are not open on weekends and public holidays.

Given the anticipated high volume of visitors, it is strongly recommended to arrive early in the morning, before the office opens, to increase the likelihood of being assisted by a SASSA officer on the same day. To enhance comfort during potential waiting periods, it is advisable to bring water, snacks, and, if available, a small fold-up chair.

In cases where individuals are unable to personally visit the SASSA office due to illness, age, or disability, they may designate a family member or friend to apply or visit the branch on their behalf.

SASSA provides multiple channels for individuals to contact them, ensuring accessibility and assistance for various inquiries related to social grants. The toll-free number, email, and social media platforms facilitate communication, while specific regional offices and managers cater to localized needs. It’s crucial to follow the provided SASSA contact details and include the necessary information for efficient assistance.

In case of challenges, the Independent Appeals Tribunal handles R350 grant issues, and the Presidential Hotline is available for unresolved service delivery complaints. Operating hours and recommended tips for branch visits are also provided, emphasizing the importance of early arrival for timely assistance. Overall, SASSA aims to provide comprehensive support to individuals seeking information or assistance with social grants.