How to Appeal for Declined SASSA SRD Grant? – A Step-by-Step Guide

If your SASSA R350 grant application is declined due to potential errors, you can appeal to address and correct any inaccuracies. Many individuals are puzzled about the reasons for their application rejections or the delay in receiving the R350 payment.

how to appeal sassa srd grant

how to appeal for declined SASSA SRD grant, first, check the application status and reasons for the unsuccessful outcome. Subsequently, initiate the appeal process, correcting any inaccuracies to facilitate reconsideration and address concerns, ensuring deserving individuals receive the necessary support. Let’s explore step by step-by-step guide on how to appeal SASSA SRD grant.

How to Appeal for Declined SASSA SRD Grant?

How to Appeal SASSA SRD Grant
  • Go to the official website and locate the green bar labeled “click here to lodge an appeal or check appeal status.
  • Provide your ID Number and the phone number used during the initial application, then click on “send pin.”
  • Retrieve the pin sent to your phone, enter it on the website, and click on “submit” for authentication.
  • Once authenticated, gather all the necessary information and documentation required for the appeal process.
  • Follow the outlined steps to appeal a declined application and ensure that you provide accurate and complete details to support your appeal.
Below is an overview of the SRD appeal process, along with the requirements for filing an appeal:

Understand the Reason

Prior to initiating the appeal process, it is imperative to comprehend the grounds for the rejection of your application. Below, you will find a comprehensive list detailing the reasons along with corresponding explanations for the declination of your SRD grant application.

Gather Supporting Documents

Ensure that you have compiled all requisite supporting documents to fortify your appeal. These documents may encompass evidence of unemployment, bank statements, or any other pertinent records substantiating your eligibility for the grant.

Formal Appeal Letter

Construct a formal appeal letter incorporating the following details:

  • Clearly articulate your name, ID number, and contact information.
  • Reference any unique identifiers or application numbers associated with your original SRD grant application.
  • Explicitly state your intent to appeal the decision to decline your SRD grant.
  • Enumerate the reasons for the appeal, referring to the accompanying supporting documents.
  • Request a reconsideration of your application based on the presented evidence.


In accordance with the procedures stipulated by SASSA at the time:

  • Submit your appeal letter and supporting documents through the designated SASSA office or specified platform for appeals.
  • Submission can be carried out in person, via email, or by any other method outlined by SASSA.

Wait for a Response

Post-submission, a waiting period ensues, during which SASSA reviews the appeal. It is imperative to retain any correspondence or proof of appeal submission during this interval.

Check on Status

In the event that a response is not received within the anticipated timeframe, follow up with SASSA to inquire about the status of your appeal. Utilize any reference numbers provided during the appeal submission for tracking purposes.


Upon completion of the appeal review, SASSA will convey a decision. A successful appeal will prompt notification of the subsequent steps for receiving your SRD grant, whereas the rationale behind the decision will accompany an unsuccessful appeal.

Further Action

In the event of an unsuccessful appeal where you perceive the decision as unjust, seeking additional advice or legal assistance may be pursued as a final recourse. Moving forward, appeals must be lodged within 30 days and not exceeding 90 days.

How Long Does The Appeal Process Take?

Following the submission of an appeal for your R350 grant application, the Independent Tribunal for Social Assistance Appeals will thoroughly review your case. This review aims to ensure all relevant information is considered independently of SASSA (South African Social Security Agency). The outcome of the appeal is typically communicated within a timeframe of 60 to 90 days. 

Upon approval, any eligible funds for preceding months will be disbursed, corresponding to the qualification period. Subsequently, alternative payment methods can be employed to access and utilize the allocated grant funds in your account.

How To Check Appeal SASSA SRD R350 Status?

To check the status of your SASSA SRD grant appeal, you can utilize the following methods:

Online Portal

Access the SASSA appeals online portal or use a free status check tool to inquire about the progress of your appeal.

SASSA Status Check 2024 through


Reach out to the SASSA helpline at 080 060 10 11 to speak to a consultant who can provide detailed information about the status of your grant appeal. Ensure you have your ID number and other relevant details ready.

Local SASSA Office

Visit your nearest SASSA office in person and inquire about the status of your appeal. Make sure to bring all necessary documentation, including your ID and any reference numbers related to your appeal.

Email Inquiry

If there is a designated email address for queries, you can draft an email seeking information about the status of your appeal. Include your reference number and personal details to facilitate easy tracking.

Reasons Your Application Was Declined

Here are the reasons for declining your Application:

Reasons Your Application Was Declined

Age Outside Range

Your application for the SRD grant has been declined because your age falls outside the allowed range. The SRD grant is only applicable to individuals between the ages of 18 to 60 years.

Alternative Income Source Identified

The bank account provided in your application indicates that you have a monthly income exceeding R595. It disqualifies you from receiving the SRD grant.

Existing SASSA Grant

If you are already a beneficiary of another SASSA grant, particularly for your children, you are ineligible for the R350 SRD grant.

Gov Payroll Registered

Your application has been declined because the information provided suggests that a government department currently employs you. It makes you ineligible for the SRD grant.

NSFAS Registered

If you are a beneficiary of the National Student Financial Aid Scheme (NSFAS), you are not eligible for the R350 SRD grant.

Referred Linked Risk Mobile

Your application was declined because the mobile number used in the application has been blocklisted due to previous fraudulent activities.

Referred SAFPS

Unfortunately, your application has been declined as you are registered as a perpetrator of fraud by the South African Fraud Prevention Services (SAFPS).


In conclusion, by following the step-by-step guide on how to appeal SASSA SRD grant, individuals can rectify application errors, understand rejection reasons, and submit a comprehensive appeal for reconsideration. It is crucial to understand the reasons for the application decline, gather the necessary documentation, and submit a formal appeal letter through the designated channels.

In case of an unsuccessful appeal, individuals have the option to seek further advice or legal assistance. Overall, the goal is to ensure that deserving individuals receive the necessary support through the SRD grant, and the appeal process is designed to address any discrepancies in the application process.

Contact SASSA for More Queries

If you’re still confused and have more queries related to your status, then do contact SASSA through verified channels:

Frequently Asked Questions

The appeal process typically takes 60 to 90 days for a decision to be communicated. It is important to be patient during this period.

Yes, you can check the status of your appeal online through the official SASSA appeals portal or by using a free status check tool.

If your appeal is unsuccessful and you believe the decision is unjust, consider seeking additional advice or legal assistance. Ensure that you adhere to the specified timelines for appeals.

Yes, there are various reasons for the decline, including age outside the allowed range, alternative income sources, existing SASSA grants, government payroll registration, NSFAS registration, and others.

Yes, visiting a local SASSA office is an option to inquire about the status of your appeal. Make sure to bring all necessary documentation and reference numbers.

Similar Posts

Leave a Reply

Your email address will not be published. Required fields are marked *