SASSA Status Check Failed – A Comprehensive Solution

If you’ve applied for an SRD R350 grant from SASSA, you might get a text saying “Identity Verification Failed” or see a message saying “SASSA Status Check Failed” online. First, you need to figure out what it means before you can fix it.

SASSA Status Check Failed

Both errors, “SASSA status checks failed” and “identity verification failed,” are the same issues you might encounter when checking your application status. Learn how to solve this error and get an SRD R350 grant from SASSA.

What Does Mean By SASSA Status Check Failed?

When you apply for an SRD R350 grant from SASSA, you provide your information and verify your identity. Your application also undergoes a means test by SASSA.

If there’s a mistake during the application, you’ll get a message saying “Identity Verification Failed.” It means your SASSA application didn’t pass the means test, resulting in a failed SASSA status check.

How To Check The SASSA R350 SRD Grant Status?

To check the status of your SASSA R350 SRD grant, you can do it online. Here’s how:

  • Go to the SRD website at
  • Enter your ID number and cellphone number.
  • Confirm the OTP sent to your registered cellphone number.
  • Finally, see your application status online.

If your status shows “Failed” or “Declined,” you should appeal for reconsideration. If your status is “Approved,” you can enter your banking details.

What Are The Reasons For SASSA Status Check Failed Error?

If your SASSA grant application gets declined, there could be various reasons for it. Here are some common ones.

  • Incorrect Information
  • Incomplete Application
  • Administrative Errors
  • Means Test
  • Age Requirements
  • Dependency Criteria
  • Residency Requirements
  • NSFAS Support
  • Unemployment Insurance Fund (UIF)
  • Disqualification by Law
  • Verification Failure

What Is The Solution To SASSA Status Checks Failed Error?

The fix is straightforward. You need to appeal for reconsideration of your SASSA application, but this time, ensure you input the correct details. Here’s how to do it:

  1. Visit the government website at
  2. Input your ID again.
  3. Enter your telephone number.
  4. Verify the OTP.
  5. Double-check and submit all the details.

Now, you can monitor your SASSA application status. Once it’s approved, check the payday and collect your R350 grant.


If you encounter a “SASSA Status Check Failed” error when applying for the R350 SRD grant, it’s important to understand the reasons behind it. Common causes include mistakes in your application details or not meeting eligibility requirements like age or residency. To fix this, you can appeal for reconsideration on the government’s website by providing accurate information.

Once approved, you can monitor your application status online and enter your banking details for payment. Remember, the R350 grant has been extended until March 2024, offering ongoing support to those in need. By following these steps and understanding the process, you can navigate the application smoothly and access the financial assistance you require.

Frequently Asked Questions

When your SASSA application fails, it could be due to various reasons, such as incorrect bank details. Ensure your provided information is accurate.

The SASSA R350 Grant has been extended until March 2024, as announced by the South African finance minister.

If your SASSA status check shows “Cancelled,” it indicates you may not meet the criteria for grant beneficiaries, possibly due to other sources of income or employment.

You can monitor the status of your SASSA R350 appeal by calling SASSA’s toll-free number, 0800 601 011, and providing your ID number and phone number.

Your SASSA SRD balance status can be checked via your bank account or by contacting the post office if you receive payments there.

The SASSA status PIN is a unique OTP code provided to beneficiaries for applying for the SASSA R350 grant, dispatched to the phone number provided during the application.

When your SASSA status check indicates “Declined,” it means the details provided during the application do not align with the information stored in the Home Affairs department’s database.

When your SASSA status check indicates “Approved,” it means your grant application has been successfully processed, and you will receive R350 in your bank account.

When your SASSA status check shows “Pending,” it means either your allowed date hasn’t arrived yet, or there’s been a delay in the transaction.

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