How to Check SASSA Status? – Step-by-Step Guide

Checking your SASSA status is essential for individuals relying on social grants or other assistance the agency provides. You can check the status of your SRD application, also known as the social relief grant, on this R350 status-checking website. If your application is rejected, you can appeal the decision made by SASSA.

how to check sassa status

Some common methods include visiting the SASSA website, utilizing the USSD code system, or contacting the helpline at 0800 60 10 11 for assistance. Just give your ID number and other information to the person on the phone, and they can tell you how your application is going. Let’s explore more methods with a step-by-step guide on how to check SASSA status.

How to Check SASSA Status?

Several convenient methods are available to check the status of your SASSA application or grant.

1. Check Your SASSA Status Online

Here’s how to check your SASSA status online:

  1. Go to the SASSA website:
  2. Look for the “Services” section and click on “Status of my application.”
  3. You’ll go to a new page where they’ll ask for your ID number and mobile phone number.
  4. Put your ID and mobile numbers where they ask, then click “Submit.”
  5. They’ll send a message to your phone with a link.
  6. Click the link and follow the instructions to see your application status.

2. Check SASSA Status Using SMS

Here are the steps to check your SASSA R350 grant status via text message:

  1. Open the messaging app on your mobile phone.
  2. Create a new message and type “SASSA [Your ID Number],” where your valid South African ID is your number.
  3. Send the message to 082 046 8553.
  4. Wait for a response to come back to you. This response will give you information about the current status of your SASSA R350 grant.

3. Check Status Via USSD

You can check your SASSA balance by dialing *120*69277# or *120*3210# on your cellphone. After dialing, you’ll receive your SASSA balance. If you’re having trouble using this method to check your status, you can try other methods like the online SASSA status check.

4. Check the R350 Status on WhatsApp

First, save the phone number 082 046 8553 as “SASSA status check” in your contacts. Then, open WhatsApp and create a new chat by selecting the “SASSA status check” contact. Type your name, surname, and South African ID number in the message, and send it. You’ll receive a response with your social grant status.

SRD Status Check for R350 via WhatsApp

5. Sassa Status Through Tollfree Number

You can contact SASSA through their toll-free number, 0800 601 011. Provide your personal information for verification purposes, and the consultant will inform you of your SASSA application status.

Check SASSA R350 Grant Status Through Call

6. Check Sassa Status with the Moya App

To begin, download and install the Moya app on your mobile device. Once installed, locate the section or feature within the app that pertains to SASSA services. Follow the prompts to check your SASSA status, which may require entering your South African ID number or providing other required information. 

How to Check SASSA Status on the Moya App

Finally, review the displayed results on the app to access information about your current SASSA status, including any updates regarding your grant.

7. Check Your SASSA Status at Nearby SASSA Offices

  1. Pay a visit to your nearby SASSA office in person.
  2. Remember to bring along your identification and any pertinent application documents.
  3. Consult with a SASSA representative who will assist in checking and providing updates on your SRD R350 application status.

The branches operate weekdays from 7:30 AM to 8:00 AM for opening and from 4:30 PM to 5:00 PM for closing. If you’re unwell, elderly, or have a disability hindering your visit, a trusted family member or friend can represent you. 

Moreover, these offices offer the convenience of withdrawing up to R500 from your account anytime. Additionally, emergency cash assistance of R180 is available from any of these offices.

8. Check your SASSA Status using Govchat

You can use the GovChat application to check your Social Relief Fund status by inputting your ID and mobile numbers.

Tips For a Successful SASSA Status Check

Here are the additional tips to check the SASSA Status Check.

1. Be Prepared

Before you check your SASSA status, have your ID and application reference numbers ready.

2. Use Official Channels

Use the official SASSA website or helpline, or visit their offices to check your status. This way, you can be sure the information you get is correct and up-to-date.

3. Stay Updated

Make it a habit to check your SASSA status regularly. It helps you stay on top of any changes or requests from SASSA.

4. Keep Records

Keep track of your conversations with SASSA, including any reference numbers or the names of the people you talk to. This way, you’ll have important information handy if needed later.

What’s the Importance of Verifying Your SASSA Status?

Understanding the status of your SASSA application is crucial for several reasons:

1. Stay Updated

Checking your SASSA status ensures you get updates on your application’s progress promptly. It helps you know if it’s moving forward, needs more information, or has been approved.

2. Problem-Solving

If there are any issues or mistakes in your application, knowing your status helps you fix them quickly. Being proactive can speed up the process of resolving problems.

3. Avoiding Wait Times

Keeping an eye on your application status helps you spot potential delays in getting your grant or relief. Taking action early can prevent long waits.

How can I Verify SASSA Payment Dates?

To view the SASSA payment dates and status, you can check your SASSA status using the form provided at the beginning of the page. Alternatively, you can visit SASSA R350 Status. The status is updated every 30 days, and payments are disbursed on varying dates each month.

MonthYearPay Day Date

How can I Confirm if SRD has been Collected?

SASSA does not have a method to verify the payment status, as the payment is directly deposited into your bank account. If you collect your SASSA R350 grant from the post office, please visit your nearest post office to inquire about the status and payment date of your SRD R350.

Is the SASSA SRD R350 Appeal Pending?

To check the status of your appeal for the SRD R350 Grant in 2024, visit the website You can also inquire about the appeal status by calling the helpline, visiting the official website, or using WhatsApp. Ensure you have your SRD ID Number and Phone number ready for checking the SASSA Appeal Status.

What is the Meaning of each Status Assigned to my SASSA Application?

  • Pending: Your application is under review, and a decision has not been made yet.
  • Approved: Your application has been reviewed and accepted, making you eligible for the relief payment.
  • Rejected: Your application does not meet the eligibility criteria, and the relief payment is not approved.
  • Payment in Progress: Your application has been approved, and the payment process is underway.
  • Paid: The relief payment has been successfully processed and transferred to your designated bank account or payment method.
  • Canceled: Your application may have been canceled for various reasons, such as duplicate applications or ineligibility.


Checking your SASSA status is crucial for individuals relying on social grants or other assistance provided by the agency. Utilizing various methods such as online platforms, mobile applications, or visiting physical offices ensures timely access to vital support. You can also use the GovChat application to check your Social Relief Fund status by inputting your ID and mobile numbers.

Frequently Asked Questions

No, you must first utilize the SASSA Check Status system before collecting your SRD R350 to ensure the payment has been deposited into your account.

No, you must first utilize the SASSA Check Status system before collecting your SRD R350 to ensure the payment has been deposited into your account.

If your SASSA application is rejected, you should review the reason for rejection provided by SASSA. If you believe there has been a mistake, you can appeal the decision or contact SASSA for further assistance.

If your SASSA application status is pending, your application is still under review. You can wait for further updates or contact SASSA through their helpline or website for more information.

You can check your SASSA status online by visiting the official website and navigating to the “Status of my application” section. Enter your ID number and mobile phone number to view your application status.

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